As AI continues to be the biggest buzzword in marketing, apparel brand Aerie made waves last fall when it publicly committed to not using the technology in any of its campaign images. Stacey McCormick, CMO of Aerie, told us that deciding to not use any AI-generated people or bodies in its campaigns was a natural next step in evolving its 2014 “Aerie Real” pledge, in which the brand committed to not retouching images of its models. That initial pledge led to a boost in sales for the brand, and so far, McCormick said the commitment to not use AI is also resonating with customers. When the brand shared the updated pledge on Instagram last October, it quickly became its most popular post with more than 40,000 likes. In Q4 2025, McCormick said Aerie saw a “big jump” in brand awareness in the double-digits, and the brand’s earnings report shows that Aerie sales were up 23% over Q4 2024. “As we grow the brand and we get in front of more people, we really want to make sure that not only does our customer base who knows us know it,” McCormick said. “But we want to make sure people who are joining us understand that what you see is what you get.” In its latest campaign, Aerie cast actor Pamela Anderson, who has become known for her decision to go mostly makeup-free, as the face of the brand. In the hero spot, Anderson asks an AI tool to generate “unique” and “natural” images of models with little success. We spoke with McCormick about the continued commitment to showing real people, what went into making its latest campaign, and where the industry is headed on generative AI use. Continue reading here.—KH |
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